REPORTS TO: Owner or Practice Manager
The veterinary technician is the doctor’s primary medical support person. Once the pets are in the exam room, they begin the check-in procedure and continue to assist the doctor throughout the examination, diagnosis and treatment phases. They aid the doctors in achieving greater efficiency by relieving them of technical work and administrative detail. They have a very significant role in communicating with clients about their pets.
- Performs all duties in accordance with hospital medical policies and procedures.
- Prepares and maintains the exam rooms and treatment areas.
- Performs check-in process,: TPR, weight, history pertaining to visit
- Assists the doctor in medical, or surgical and dental procedures; prepares patients for surgery; assists the doctor in administering anesthetics; monitors patients during surgery and recovery; administers fluids.
- Gives injections and administers oral medications in accordance with government regulations and hospital policy.
- Performs emergency procedures such as control of bleeding, resuscitation with oxygen, opening airways, and external cardiac massage.
- Assists in restraining pets when necessary.
- Performs clinical laboratory procedures such as fecal flotation exams, heartworm checks, skin scrapings, urinalysis, and fungal cultures; draws blood for laboratory analysis; maintains file of lab test results and ensures that test results are recorded in patient records.
- Takes/processes radiographs and performs EKGs.
- Admits and discharges patients on the doctor’s orders, ensuring that patients are well groomed and in a medically appropriate state. Counsels clients on various aspects of animal care; explains dosage/purpose of medications; reinforces the proper care and procedures that should be followed at home; makes follow-up calls to clients.
- Understands usage and dosage for all prescription drugs including heartworm preventative and prescription flea control products and can readily explain them to the clients.
- Properly cleans all surgical materials after they are used; keeps the operating room properly stocked and prepared for surgery.
- Maintains an appropriate inventory of all medical supplies as determined by the inventory control system.
- Assists other staff members as required.
- Performs other duties as determined by the doctors.
- Attends clinic sponsored events such as client education events, community outreach, pet health fairs and any other events requested by management
- Performs other duties as assigned such as accuracy of client and pet data, exam room stocking, bathing/grooming, back office organization, teamwork, problem-solving, participation in staff meetings and special projects and assignments as needed
- Attain at least 2 continuing education credits each quarter.
- High school diploma or equivalent
- Veterinary Technician Certification desirable but not required.
- Minimum two years experience as veterinary technician or assistant.
- Genuinely enjoys working with animals and is able to deal with them even when they are stressed or ill or in pain.
- Can stay calm and efficient during a medical crisis.
- Is able to work effectively with doctors.
- Is experienced in the teamwork approach and works well with all hospital staff members.
- Has excellent client communication skills.
- Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs). Walks or stands for extended periods or time; frequently works in a bent position.
- Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.